Sky Deck Streams Service Agreement
Congratulations
and welcome to the Sky Deck Streams streaming artist community. This email is the legal contract between you
and JVonD Productions (LLC) and by replying to this email and submitting
payment to sales@jvond.com means that you
agree to the terms listed below.
Service Period
This is an
on going monthly contract that will continue until you or JVonD Productions terminates the agreement at the end of a
payment period (monthly) by using email or by not paying in full by the 1st
of the month. Each individual shall
receive 7 days of free streaming service as a trial period on a community
stream. JVonD Productions reserves the
right to refuse payment and terminate the contract at anytime.
Payments
First setup
is free! By entering into the service
contract in the middle of a payment period, the total for that month will be
pro-rated by a 30 day division of the monthly cost. Any fractioned denominator
will be rounded to the next cent to the customers favor. Payments shall be made to the sales@jvond.com
paypal account by the beginning of the fallowing month’s service. If
the payment was not received by the first of the month the account will be
inactive and there will be a $5 charge to restart the service. The pricing is subject to change at anytime
starting on the fallowing payment period.
Packages
All streams
come with a listener’s page that has a basic Windows
Media stream player along with the streams access URL for people with
incompatible browsers.
Monthly
Premium Streams come with;
-
100
megabyte FTP account that includes the default home page mentioned above
(editable) and is accessed through a subdomain within
the corresponding server.
-
Unlimited
bandwidth
-
Unlimited
encoding bit rate (suggested - Stereo 96-112kbps)
-
Access
to the Sky Deck Club for hosting live events.
-
Sky
Deck platform in Second Life for 24/7 stereo streams. (your Second Life host – JVonD Television)
3X Uptime Guarantee
The
Sky Deck Servers are only the best in enterprise level
networking technology and we guarantee our service, but no servers are 100%
reliable and that’s why you should make sure you use
an application that can reconnect quickly if the server fails. If and when it
fails it should quickly automatically restart and your stream should connect
with little down time. If you notice the
server fail you will need to take action to get your refund by simply emailing jvondproductions@yahoo.com. Depending on date and time of the email
effects the amount of refund you will receive.
If you are in the middle of an important show and need immediate
assistance please call JVonD @ xxx-xxx-xxxx. From the time of the email to the time the
server is back up and running will be your refund period. The total time will be rounded to the next
hour in your favor. Take your refund period and multiply that by 3 and then
subtract from 720 (hours in a 30 day period).
From there your fallowing month’s payment will
be pro-rated so that you receive the cost back for the drop time X3. This guarantee is limited to the full cost of
your payment period.
Example: If your stream is down
for 3 hours, then the fallowing pay period you will get 9 free hours which is
deducted from that month’s payment.
There may be instances where your stream fails
but it is not the servers fault. You
need to test you computers and programs as much as possible to weed out any
bottlenecks that might hinder the flow of data to the server. If you notice the server down please check
the home page http://skydeckstreams.com. If that link is down then you know the server
is having problems and you should immediately email jvondproductions@yahoo.com.
Money Back Guarantee
I’m so confident that you’ll
enjoy your time with the Sky Deck community that I will even pro-rate your money
back to you for the remainder of that payment period if you are not entirely
satisfied. But if you choose this option
and what to join the community again it will be a $30 setup fee.
Sky Deck Streaming Platforms and Website
The
streaming platforms are an added bonus to your streaming service and are
optional. By no means do you have any
control over anything that happens within the Sky Deck’s
Second Life areas or website. Your
suggestions are welcome and we would like to help you in anyway possible but
there are certain limitations and designs that everyone participating must
conform to. Everything done on the website and in Second Life is entirely up to JVonD
Productions and we reserve the right to do what ever we like in those
realms. The areas in Second Life
will change considerably over time and each stream is unique so as the Sky Deck
grows you will be placed on platforms for your closest genre category. Sky Deck platforms are reserved for stereo streams
that run 24/7 nonstop with bit rates of 80 to 128 kbps.
Please
reply with –
1- website home page
2- myspace page
Nuisance Warnings
If
you are a nuisance to the Sky Deck community you will be warned once via
email. If this nuisance occurs again
JVonD Productions has the right to terminate your service and not return any
remaining funds.
Referrals
If
you refer a new client to Sky Deck Streams please have them add your name to
the request of service and based upon which premium package they sign up for
your monthly charge will be discounted for how ever long they are a part of the
service. Your discount will be
calculated by the amount of listeners the new account has until the service is
terminated and you are able to have as many referrals until your monthly cost
is 0$. Here’s how it calculates.
50
listeners = 5$ off of your monthly rate
30
listeners = 3$ off of your monthly rate
20
listeners = 2$ off of your monthly rate
Other Services
$5.00
to have Sky Deck Streams support restart your stream.
(Example – If you are in a remote location and need to
break into the stream)
$10.00 to change any stream and corresponding website
information after the first setup.
$3.00
per month for each added Gig of FTP storage space.
Considerations
You
may want to have a virtual networking application like VNC on your computers so
if you go to a remote location you can stop the local computer and connect the
remote. The server’s
buffer usually fills the gap for seamless streaming.
Check
your bandwidth speed at an online service and adjust your streaming bandwidth
along with your FTP speeds accordingly for no skip streaming. Also having a solid new high speed router
helps for networks.
Not
only does conferencing software and Second Life tax your bandwidth it pushes your computer to
its processing limits. Skipping
sometimes occurs from your computers hardware getting over used and not your
bandwidth.
Use
a shoutcast application that will reconnect if the
connection is lost. Set your local
computer to have a longer gap between reconnecting than your remote computer.
In
order to use the club for live events please check with JVonD Television a week
in advance for calendar info.
Shoutcast streams are very versatile meaning that you
will have lots of control through plugins and added
features (Examples – MP3 tag decoding, cross fade output effects, online yellow
pages, public/private streaming) so don’t forget to
check your settings.
VNC
- http://www.download.com/VNC-Admin-Console-NG/3000-7240_4-10498352.html?tag=lst-0-2
Speed
Test - http://speakeasy.net/speedtest/
FTP
- http://www.download.com/SmartFTP-Client-x86-/3000-2160_4-10630710.html?tag=lst-0-2
Router
- http://games.dlink.com/products/?pid=370&#DGL-4300
By agreeing to this
contract you take the responsibility for any copyright violations on your
stream or FTP and release JVonD Productions and Sky Deck Streams from penalties
that you may incur.
By replying to this email
you agree to the terms above and by paying sales@jvond.com you agree to the
payment plan below.
If you do not agree, please
discard this email.
--------------------------------
-
Sky Pro Stream – 50 Listeners (audio mp3 stream) $30.00
TOTAL
$30.00 (monthly)
--------------------------------
20days
– 30days = 10 days (left in Apr)
$30
/ 30 X 10 = $10.00
APRIL
TOTAL
$10.00 (first prorated payment starting
Stream
title – Your Stream
URL
– yourstream.skydeckstreams.com
Port
– 8000
FTP
login – yourstream
Passwords
- yourpassword
Status
Page – http://yourstream.skydeckstreams.com:8000
Thank
you! ~JVonD
© 2007 JVonD Productions All Rights Reserved